Registered Nurse – Community Health

Unity Care has 2 FTE openings at the Bellingham location (only counting as one order!). Will be direct hire. Candidates must have out-patient clinical experience and a passion for community health! 

Client/Job Title: Unity Care RN

Order Classification: A

 

Lead: Katelyn please assign

Hiring Manager (subs to): recruiter is Karla Lackrorin – she hasn’t worked with us before! She is super engaged and excited to work with us.

 

SUBMISSION/PACKET REQUIREMENTS: Kayla would like us to send names to her for clearance with the number of year’s the candidate has in an out-patient clinic (w or w/o resume, she didn’t really care). If the candidate has not applied to or worked for Unity in the past we can then have them apply directly online – Kayla said a lot of nurses don’t fill out the applicant online fully and that is an automatic disqualification. Need to have a cover letter that addresses their passion for community health/ why they want to work there, etc.

 

Interviews: 1st round phone interview with Karla, 45 mins, 2nd round in person, 4 hour loop – includes tour, 1 hour shadow, 1 hour interview, debrief with Karla

Before offering candidate will have to do a pod test and computer tests (Microsoft office 2010 – Word, Outlook, typing)

Ideally refs prior to interview

 

Upcoming interview dates:

  • Friday the 16th – 2:30 to 4:00p
  • Thursday the 22nd – 12:30 to 2:00p
  • Friday the 23rd – 9:30 to 11:00a

 

 

Day-to-Day Responsibilities: a lot of care coordination, patient education and triage – both phone and in person. Will be responsible for team performance metrics and compliance. Will facilitate team meetings

 

Clinical Specific Information (providers, patient volumes, team vs. one on one): Works closely with a multidisciplinary team consisting of, at a minimum, medical provider(s), LPN(s), Behavioral Health Counselor(s), Behavioral Health Case Manager(s), Medical Assistant(s) and other RN(s)

 

Must Haves: out-patient clinical experience, ideally in community health or family practice. Must be passionate about/ committed too helping the underserved community (homeless, medicare, mental health and behavioral health).

 

Target Years of Experience: 2

 

Work Location/Directions/Travel: Bellingham

 

Competition/Where are they at with the search? Challenges? She has 3 candidates for two openings, only one scheduled

 

Hours/Week: full time

Shift: M-F within window of 8a-6p – occasional Saturday (every 6-12 weeks)

Duration (Contracted temp to hire hours?): perm

 

Pay Rate: she wouldn’t give me a scale but said someone with 6 years is making $35/hr and someone with 8 years ASKED for $40 and she isn’t sure she can meet that

 

Job Description:

JOB PURPOSE:

The POD RN provides nursing care as part of a multidisciplinary health care team to patients of varying socioeconomic and cultural backgrounds in an outpatient community health center setting.  Works closely with a multidisciplinary team consisting of, at a minimum, medical provider(s), LPN(s), Behavioral Health Counselor(s), Behavioral Health Case Manager(s), Medical Assistant(s) and other RN(s).  Supports care team achievement of clinic performance measure goals/performance metrics through continuous process improvement.  Job duties include:  case management, RN visits for acute and chronic medical conditions in collaboration with providers; patient education; phone and walk-in triage; and quality improvement activities. UCNW manages patient care using a team-based approach in our interactions with patients and working to achieve state objectives and outcomes.

 

JOB QUALIFICATIONS

Education and Experience: Completion of an accredited nursing education program. At least two years’ experience with out-patient clinic responsibilities, community health center experience and delegation/supervision of nursing functions is preferred.

Certification and Licensure: Current Washington State RN license.  Current BLS Certification Required

Specialized Skills & Knowledge: Population care management concepts preferred. Must demonstrate excellent communication and assessment skills, problem solving skills, a strong knowledge in nursing practices and procedures, and have a ‘team’ concept attitude.  Must demonstrate a strong knowledge of medical equipment, nursing procedures, documentation, patient education, & knowledge of community resources.  Must be competent in general office skills such as computers (Electronic Medical Records & Microsoft Office products), faxes, telephones, and copy machines.  Must be able to organize and prioritize work load.  Must maintain an effective and positive professional working relationship with staff and patients at all times.  Must have the ability to understand and respond effectively and with sensitivity to special populations served by UCNW.  Special populations include those defined by race, ethnicity, language, age, sex, sexual orientation, economic standing, disability, migrant and seasonal workers, homeless and others.

Blood-Borne Pathogens Exposure: Risk Level: At Risk

 

 

This position’s roles and functions in our team-based model include:

 

JOB DUTIES AND RESPONSIBILITIES         

 

Communication:

1. Asks for direction when unsure of job expectation.

2.Makes suggestions and addresses concerns in a constructive manner.

3.Utilizes appropriate channels of communication in problem-solving and conflict resolution.

4.Communicates effectively and courteously to all UCNW staff.

Organization & Time Mgmt.:      

1.Does not allow personal issues to interfere with workload; keeps social interaction with other staff to a minimum.

2.Takes and returns from breaks and lunch times in a timely manner.

3.Maintains a clean, orderly and professional work area.

4.Seeks out appropriate uses of time during non-busy periods.

Safety/CQI:       

1.Ensures safe work environment and promotes accident prevention.

2.Utilizes cause for concern form to identify situations that have an impact on care delivery, safety or customer service.

Work Ethic:

1.Consistently demonstrates strict adherence to policies and procedures.             

2.Takes responsibility for own actions and seeks to correct any mistakes.              

3.Consistently reports to work on date and time scheduled.

4.Self-initiates and follows through on assignments in a timely manner.

 

Team Contribution:        

1.Participates in and supports team meetings, activities, and/or problem solving.

2.Promotes positive team work and cohesiveness between all staff.

3.Provides constructive and creative recommendations for improvements in own area of responsibility or the clinics system as a whole.

4.Acts as a resource, communicates appropriate knowledge, skills and conduct.

Service Excellence:         

1.Maintains a high level of quality, accuracy and neatness in work performed.

2.Remains calm and tactful during stressful situations, emergencies and confrontations.

3.Prioritizes customer service and customer satisfaction.

4.Demonstrates an awareness of and commitment to the goals and mission of UCNW.

Professionalism:              

1.Maintains appropriate personal boundaries with clients.

2.Accepts supervision and criticism in a constructive manner.

3.Maintains professional appearance appropriate for position.

4.Maintains organizational and patient confidentiality.

5.Demonstrates an ability to adapt to change.

Job Specific Duties:         

1.Provides nursing care including patient education, assessments, nursing intervention, medical case management and procedures.

2.Develops and implements plans on assessed needs for patients with complex medical and social problems in coordination with multidisciplinary health care team.

3.Triages same day and emergency patients (either by phone or “walk-in”) and refers to appropriate level of care (e.g. ED, same day appointment, future appointment, home care).

4.Triages and develops plan for multiple patient concerns and questions over the telephone – keeps log of calls.

5.Arranges urgent or medically complex referrals.

6.Consults and communicates with outside providers, including nursing homes, pharmacies and specialty providers to meet patient care goals.

7.Reviews lab results for urgent abnormal results.

8.Performs patient follow-up including notifying patients of laboratory results per provider direction, schedule patients for follow-up or RN visits.

9.Communicates significant findings/changes in patient condition to the provider in a timely basis.

10.Documents accurately, objectively, timely and completely and includes a plan of care.

Direct Patient Care:        

1.Performs venipuncture as necessary and other basic in-house lab tests per standing order(s) as approved by the Medical Director.

2.Obtains EKGs, oximetry monitoring, peak flow, CLIA-waived testing as part of the assessment process.

3.Performs independent RN visits for both acute and chronic conditions in collaboration with provider.  May also assist provider with office visits for case managed or complicated patients to take history, collect outside records needed, obtain vitals and lab specimens, provide health education, perform wound care, coordinate care, connect to resources, arrange follow up.  Phone management of test results and plan.

Care Management:        

1. Works within a multidisciplinary health care team to provide care and meets clinical performance measure goals/performance metrics for quality care, resource utilization, e.g. emergency room use and patient satisfaction.

2.Implements the medical and nursing plan of care using the nursing assessment of the patient’s readiness to learn, educational needs and preferences and agreed-upon self-management goals.

3.Educates patients in a wide variety of health care subjects such as nutrition and life style issues, sexually transmitted diseases, basic health care maintenance, chronic disease management and processes, medication action and side effects, self-administration of medications.

4.Prioritizes and coordinates patient care, connects patients to resources, monitors progress with health goals.

Clinic Support Duties:    

1.Maintain emergency equipment and supplies.

2.Maintains reporting and recording systems as required.

3.Works with other POD RNs to cover absences and work load.

4.May participate in orienting new RN staff members.

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