NuWest Group

Scientific Account Manager | Remote

Scientific recruiter | Position summary

The NuWest Group has been voted one the Top 100 Best Places to Work in Washington for the last several years and we are looking to add more people who will continue to make it better! 

NuWest has specialty staffing divisions in Healthcare, Engineering (Mechanical, Electrical), Manufacturing, Information Technology, and Lab Sciences. We have been recognized as the leading firm in these verticals in Western Washington for the last 25 years because of our focus on consistent quality and client satisfaction. Our service value commitment extends to both candidates and clients alike.  

Our scientific team supports clients across the West Coast within the pharmaceutical, biotechnology, healthcare, and food & beverage industries. We see a diverse range of opportunities, and are looking for an adaptable individual that can change strategies quickly to maximize results.

 We have a collaborative and fun work environment where hard work and great results are recognized and incentivized. If you like working with people and want to grow your career in a fun, engaging environment, we would love to meet you!  

We offer excellent compensation (base, commission, bonus), benefits packages, training, leadership development, and lots of fun perks. If you are excited to get in the game with a winning team, send us your resume! 

principle responsibilities and duties

  • Meeting KPIs and targets to exceed client expectations – examples my include sub:fill ratio, time to fill, fill %, customer service reports, etc. 
  • Manage the day to day communication with client 
  • Schedule intake calls with hiring managers for all new positions 
  • Own running reports and providing data that is important to client including time to fill, fill %, sub:fill ratio, etc. 
  • Send contractor report updates  
  • Identify strategic opportunities to service this client in an elevated capacity
  • Implement and execute on short-term and long-term account strategy
  • Manage job orders and active candidates in play
  • Work directly with recruiters to ensure candidate management is in place
  • Develop and implement recruiting plans with recruiting and sales teams
  • Coordinate submittal process, interviews, and client feedback loops
  • Maintain regular meetings and business rhythms with client via on-site, phone, and conference appointments
  • Identifying and pursuing additional business opportunities within AGC in partnership with AE
  • Communicate and escalate account challenges and solutions to AE effectively

required job qualifications

QUALIFICATIONS:

  • BA in Business, Communications, Psychology, Liberal Arts or related fields
  • Strong communication and ability to set expectations across functions
  • Proficient in all MS Office programs
  • Strong experience in managing and tracking projects in excel
  • Excellent verbal and written communication skills
  • Excellent customer service skills and solution-oriented approach
  • Available to support client after hours/weekends as needed

PREFERRED EXPERIENCE:

  • Prior experience working as an account manager
  • Knowledge and exposure to the scientific industry

make your mark

Not sure if this is the right role for you, but want to be part of the NuWest Group team? Check out more job openings at NuWest or search for opportunities with the fantastic companies we work with!

We’re in the business of finding people the right job openings – email your resume to internalhiring@nuwestgroup.com. If we have something that fits your skills, we’ll let you know!